Your Privacy.
Our Promise.

We believe privacy
is a right, not a feature.

Tharakans Group operates Tharakans Carmel Mantra — a premium plotted development in Malur, Bangalore East. When you interact with our website or sales team, you share information with us. This policy describes how that information is handled with care, respect, and full transparency.

This policy applies to all data collected through tharakanscarmelmantra.com and any communication with our team.

Only what's necessary,
nothing more.

We collect information you provide directly when you fill our site visit request form or get in touch with us.

• Identity: Full name
• Contact: Phone number, email address
• Preference: Intended use (residential / investment), budget range
• Scheduling: Preferred site visit date
• Message: Any questions or notes you add voluntarily

We also collect basic technical data automatically — your browser type, approximate location (city level), and pages visited — through standard server logs. We do not use third-party tracking pixels or advertising cookies.

Your data serves
only your inquiry.

The information you share is used exclusively to:

• Contact you to confirm or schedule your site visit
• Provide accurate information about plot availability and pricing
• Follow up on your expressed interest in Carmel Mantra
• Improve our website and communication based on aggregate usage patterns

We process your data on the lawful basis of legitimate interest — responding to a direct inquiry you initiated. We do not use your data for automated decision-making or profiling.

Security built
into every layer.

Your data is handled through industry-standard practices:

• All form submissions are transmitted over HTTPS (TLS encryption)
• Lead data is stored in Zoho CRM, a SOC 2 Type II certified platform, accessible only to authorised Tharakans sales personnel
• We restrict access to your personal information on a strict need-to-know basis
• Data is retained only as long as needed to complete your inquiry, or for a maximum of 3 years for business records

We share only
when necessary.

Your information is never sold to third parties. It may be shared only in these limited circumstances:

• Service providers: Zoho CRM (lead management), hosting providers — all bound by data processing agreements
• Legal obligation: If required by law, court order, or government authority
• Business transfer: In the unlikely event of a merger or acquisition, under equivalent privacy protections

Our sales partners and channel partners who assist with site visits may receive your contact details solely to facilitate your inquiry.

You are always
in control.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectify: Ask us to correct inaccurate information
• Erase: Request deletion of your data, subject to any legal obligations we must fulfil
• Withdraw consent: Opt out of communications at any time by replying "STOP" or emailing us
• Object: Object to any processing of your data you believe is not in your interest

To exercise any of these rights, contact us using the details in the Contact section below. We will respond within 30 days.

Questions?
We're here.

If you have any questions about this Privacy Policy or how your data is handled, please reach out: